20th century customer service consisted of packed call centers, phones ringing off the hook, and large, convoluted databases of information to manage a never-ending stream of support requests. Cloud computing, and the introduction of powerful, business-specific software solutions, has changed that. There are hundreds of systems out there for handling contact management (CRM), project man... (more)

BuyerHive.com is an online marketplace for small & medium businesses to pool business purchases and increase buying power with leading suppliers. BuyerHive helps businesses & entrepreneurs become more profitable with savings on business purchases, including office supplies, technology, travel, and software. BuyerHive.com launches just in time for National Small Business Week, a Small Bu... (more)

In yesterday's webinar, Revolution Analytics CTO David Champagne demonstrated how to integrate statistical graphics and analytic computations created using R software with a variety of third-party applications. In each case Revolution R Enterprise Server is running as a compute server to the client application, with R scripts launched on each user interaction via the RevoDeployR Web Serv... (more)